"...they continue to over deliver weekly.  Their positive 'can do' attitude has delivered results on the trickiest sales drives".

Our Services

What is Telemarketing and Telesales?

.....it's a general term for marketing or selling your products or services over the telephone however there are myriad reasons that exist for wanting to contact your market.

KimmunicatePlus specialises in Telephone Sales and Telephone Marketing covering all telephone applications relating to both inbound and outbound calling.

The following professional services are available to you:

 

CONTACT CENTRE CONSULTANCY

  • Project Management, Implementation and Evaluation of In House Telephone Sales, Telemarketing and Customer Service Operations

OUTBOUND CALLS

  • Telephone Sales and Product Awareness
  • CRM
  • Appointment Setting
  • Qualified Lead Generation
  • Direct Mail and Telephone Follow Up
  • List Cleansing, Building and Creation
  • Event Invitation and Post Event Follow Up

INBOUND CALLS

  • Order Taking
  • Trade and Consumer Help Lines
  • Advertising/Sales Promotion Response Handling
  • Overflow Call Handling

RESEARCH

  • Customer/Consumer Opinion Polls
  • Market Research
  • Auditing
  • Evaluation of Advertising Effectiveness
  • Monitoring of Marketing Campaigns
  • Mystery Shopping

FULFILMENT - only available with some services above

  • Pick, Pack and Despatch
  • Mailing