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Client Testimonials - Kimmunicate Plus





"...they have offered solutions when business was difficult by introducing pre-campaign calling to establish a sales route".

Client Testimonials

Mark Chase – Managing Director - Lemonchase Ltd

Lemonchase have used Kim Ward & KimmunicatePlus to make outgoing sales calls to our existing customer database - which is comprised of high net worth surgeons and practice owning dentists. KimmunicatePlus took on some quite complex and technical information and achieved highly satisfactory results from the calls.

They have been a pleasure to deal with throughout - and the direct feedback from customers has been similarly excellent. I have no hesitation in recommending Kim and her company.

Mark Conrad – Director – NutriVital Health Ltd

We have retained the service of KimmunicatePlus for the last three years which incorporates the need for a remote tele-marketing consultant and operator.

During this time KimmunicatePlus has been 100% present to our needs, always very timely and communicative. They have demonstrated a very complete grasp of customer journeys and how to enhance the sales flow in ways that are both cost-efficient and result in a good service experience for the new customer. They have had a very positive impact on our business.

I would rate their integrity as extremely high and would not hesitate to recommend them for any telemarketing or research projects.  

Mark Brooking – Director – South Hams Brewery

KimmunicatePlus has undertaken telesales work for the brewery for the last 2 years and we have been most impressed with their professionalism and the results they have achieved.

We would have no reservation in recommending them to any business who is looking to increase their presence using telesales.

Jonathan Dunne – Owner – Taunton Cider

Supporting a local business start up who were launching a new cider. Working closely with the senior management team we were able to help devise a clear calling strategy linked with sales force activity to generate over 500 clients within a 12 month period.

The brand awareness has increased and reaches from St Ives to Dover and we are proud to have helped them achieve this dramatic business growth in such a short space of time.   

We are also extremely delighted to be ending our contract within the same week as the company achieving the Federation of Small Business Start up Business of the Year Award – Winner.

Services Provided: Sales Consultancy, Sales Recruitment & Management, Business Development, Lead Generation – Contract Term: 20 hours per week for 12 months  

Working with Kim Ward has been a successful and fulfilling experience for both the Taunton Cider Company and myself. Their knowledge of structuring sales campaigns is exemplary and has helped Taunton Cider achieve great results from a standing start. We look forward to further campaigns in the future. 

Mark Bickerton - FullChat

What really sets KimmunicatePlus apart from other operations is they really take time to undertsand the brief. They proactively provide insight into how to get the best from their team and this really shows in the results they achieve.

Steve Carter - Sales and Marketing Director - Frobishers Juices

At Frobishers we have completed various projects working in concert with KimmunicatePlus. They offer a friendly and efficient service with great reliability and we will continue to make KimmunicatePlus our 'first port of call' for similar work in the future. 

Martin Breading - National Sales Director - St Austell Brewery

We used KimmunicatePlus for the first time last year as we wanted to conduct a survey of our most loyal customers across the country.

The information we got back was very detailed and exactly what we wanted and it really helped our thinking and planning going forward.

Their communication throughout was first class and I will definitiely be using their services again.

Bob Price - Sales Director - ICA Digital

ICA worked with KimmunicatePlus for over a 2 year period and found them a pleasure to work with during this time.

The meetings they generated for our business were to a high standard and well qualified by their team members. We were always informed of any changes or opportunities outside of our standard remit and they communicated very well with our sales teams at all times.

ICA would recommend KimmunicatePlus as they were a pleasure to work with and we found them very reliable. 

Berkeley Harris - Deputy Chairman of the British Franchise Association 2013

Having used various telemarketing companies over many years it is refreshing to find one company that knows how to balance our needs with theirs. All too often numbers of appointments are the focus regardless of the quality!

KimmunicatePlus have taken the time to understand our business by investing the time to visit and absorb our culture. This has worked incredibly well and the results we are seeing are very good. 

Chris Richardson - Customer Marketing Manager – Constellation Europe

We were very pleased with the service that Kimmunicate gave us. They provided excellent levels of client leadership, regularly communicated and updated us, delivered the project on time and provided information that was both accurate and easy to action.

Their knowledge and experience provides us with an external resource that we know we can rely on for our telemarketing requirements

Marketing Manager - Wine Studio

We have used the services of Kimmunicate since the inception of Wine Studio in 2007. As a newly formed company we were keen to generate new business in the most cost effective way and after some research made the decision to outsource our "appointment generation" requirements.

We are very impressed with Kimmunicate's professionalism, enthusiasm and "nothing's too much trouble" approach. They provide us with good quality leads and have been and will continue to be, an integral part in growing are business and client base. Kimmunicate were recommended to us and I have no hesitation in recommending their services to others

Managing Director - Sales Promotions Consultancy

We have used many of the services offered by Kimmunicate for the last 4 years on an ad hoc basis when it is required as part of a client’s brief. They become an extension to our business and we are confident in their ability to provide a fast, efficient, high quality service which is paramount given they are offering a service to our clients on our behalf.

Kimmunicate are extremely professional, offer a competent level of service, often over delivering against expectation. It’s reassuring to know that once the brief has been agreed, the project is in safe hands.

K J Kellaway - Senior Partner - KJK Market Research Services

We have known Kim for more than ten years. We have worked with her many times in our field of work regarding market research over this time. Kim has always been most professional and efficient. Together with these qualities she has a most courteous and friendly personality, which we and our clients have always appreciated.

We would have no hesitation in recommending her services.

Zoe Coombs - Campaign Manager - Matthew Clark

I have personally worked with Kimmunicate for the last two years (Matthew Clark have used them for the last 5 yrs) as they are able to offer a service that we just couldn’t get from our own call centre: a dedicated SALES team, who know our business, the On Trade and the Drinks Industry as a whole.

Kimmunicate have continued to over deliver on the weekly campaigns they take on and the positive “can do” attitude has delivered results on some of the trickiest sales drives. With the help from Kimmunicate we have been able to develop the campaigns we run making them better value for our suppliers and more profitable for the company. Kimmunicate have offered solutions when business has been difficult and introduced pre- campaign calling to establish a sales route and taken on fulfilment of point of sale and mailings where this can add value to our campaigns.

Kim and the team are hugely professional and I would highly recommend their services.